National Insurance Helpline

National Insurance Helpline

CALL 0843 455 0119


What Is National Insurance

National Insurance Helpline

NI or National Insurance, as it tends to be abbreviated, is a specific contribution you pay in to help you qualify for certain benefits when you need them, such as the basic State Pension, contribution-based Jobseeker’s Allowance, Employment and Support Allowance and Maternity Allowance.

Non-Nationals can only apply for a NI number once they reach Britain. Only those who have the right to study or work in the UK can receive a NI number.

Although you should be paying NI if you are over 16 the self-employed who earn under £5,965 a year and employees earning less than £155 are exempt from deductions but still can make voluntary contributions. Depending on your class if you earn between £112 and £155 a year you may be entitled to a rebate. You still may be entitled to a rebate if you earn less than £770 and are over 21, again depending on your classification. This is generally dependent on your employer’s contribution scheme.

National Insurance Number 0843 455 0119.

Although the rate for the tax year 2015 was 13.8% this will now no longer apply. Please ring the number below if you require further details.

If you feel you have gaps in your NI you can make up these contributions through donations. You can request to see your NI statement if you wish to inquire if you have any gaps in your NI payments or credits.

Note that you can still apply for benefits without a NI number, please contact your Jobcentre Plus for more details. You may also work, but it is better to apply for a NI number before you start.

Please ring the NI Helpline number if you have lost your NI number or you are over 18 and have yet to receive one. The helpline can help if you require details about statutory payments. It can also inform you about the rates and thresholds for NI, for instance, how much of your wage is converted into NI.

The NI Helpline is 0843 455 0119. Should you require the NI Helpline number and you live outside the UK, please call +44 8434 550 199. Phone lines are open from Monday to Friday 8.00am to 8.00pm, please note that all calls are confidential. You can apply for a NI number online by completing the online form here or click here to get a Government Gateway number.

You can learn more about NI on the BBC Newsbeat website.

Helpline info for National Insurance.

Contact Number0843 455 0119
NI OfficeHM Revenue & Customs.
NI Contributions & Employer Office.
NI Registrations.
Benton Park View.
NE98 1ZZ.
Helplines:Monday to Friday – 8am to 8pm
Saturday – 8am to 4pm
Closed Sundays & bank holidays
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